Terrible customer service, terrible return policy
My boyfriend purchased me a 143-dollar dress from this website for Christmas and it didn't fit. They only allow a 14-day return or exchange. That is unacceptable. If I hadn't thrown a fit, stating that my boyfriend would no longer use this website to purchase clothing for me or his mother I would have reached no resolution and been at a 143-dollar loss. The customer service rep basically told me too bad. Thank you for understanding. I will never ever ever purchase from this website again.