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Darcy Baldwin

美国

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Apparenth

Refuse to deliver the product I ordered.

I ordered, the product never arrived according to their tracking. When I asked about it, they gave me a whole different tracking company information than what they provide that said the product had been damaged and not deliverable. When I asked for a refund, they refused unless they charged me for the new product and shipping. Then I received another email that said, it was deliverable, after all, but my post office had returned it to the wrong warehouse after it not being picked up (which, if undeliverable, never even made it to me to be notified that I had damaged product to pickup ) They have refused refunds or to replace their product without charging me twice. Now they have settled on a refund of less than half of what I paid for the product, and refuse to do anything else. Do not buy

2026-01-19