Customer service zero
First, they lie with a promotion that you buy the product, which is not the full version, but you want to pay extra. Second, they automatically charge you after the period you paid for expires without confirming whether you want to continue the training or not. No customer service, after I asked them to refund my money from the automatic payment. They said they couldn't, it wasn't in their policy. And they sent me some Singaporean laws. Don't fall for their lies. If you want to learn foreign languages, everything is free at Alison.com.