No reply from customer service, bad quality
The order I received wasn't faithful to the description at all. It came from China, whereas according to the website, it was supposed to come from California. The quality is so bad that there is no document or ticket that testifies to the authenticity of the materials. I tried to reach out to the customer service at least 3 times—no reply since the 10th of January. Plus, the return was supposed to be done within 60 days, while on Klarna it mentions that the return must be done by the 28th of January, not even a month has passed so far since I received the order.