Heads Up Denture Wearers!
Heads Up!! I bought 3 tubes of thermoplastic denture adhesive which was clearly advertised as "cushion grip" online. In the 4 weeks it took to arrive I was contacted a couple of times by a company named Fruugo. I assumed they must own the carrier pigeons that were delivering my order. They assured me (by way of email) that my order had been dispatched and even gave me a tracking option which I tried several times all to no avail. Fruugo"s customer service were uncontactable. When the goods arrived, it wasn't "Cushion Grip" but a poor knock off called "Oralhoe Long lasting!!" Talk about rubbish; I've used Cushion Grip and this "long lasting" isn't remotely close. I'm betting it's made in a back water somewhere in Quangdong Province. I feel stupid but in my defence there was nothing unusual at point of purchase to make me suspicious. The price was around what I usually pay; I was deceived by the ad. I believe Fruugo may be an unwitting accomplice in this, They seem to be well heeled, business wise. There's nothing much I can do about it except to be wary of the name "Oralhoe Long Lasting." So heads up denture wearers.