Kroger at Beltway and West Road
Kroger at Beltway and West Road; horrible customer service. Delivery service is a 50% you will get your order. Often stolen and Kroger manager at this store lies that Kroger doesn’t get the money as if customers too stupid to be Abe to read bank accounts. Blames instacart for getting money from customer account. Customer service useless; all in overseas countries so you’re going to get nothing but a waste of time. No effort for improvement over the years. Customers risk their cards being overused in the store; I’ve had a whole additional grocery bill being deducted from my account that had to be reimbursed. Kroger is 100% accountable for the contracted (INSTACART) to make the deliveries. Kroger immediately gets the money; customers risk whether they get the groceries. Over the experienced years nothing done to improve. Horrible