Customers not appreciated or valued
BEWARE! Customers are not appreciated or valued. I was a long time customer with this company, and had issues with the BOT not working, especially farming, when I brought it to their attention, and asked for a credit, they canceled my service. I never asked them to cancel the service, I sent GNbots a ticket letting them know why I stopped the payment on the renewal payment (problems with the service not working), and it was less than 24 hours of them trying to process the payment that they DELETED not disabled access, I had asked them about fixing the problems, which it seemed like they were addressing, but then they canceled my account anyhow out of what appeared to be retaliation. GNbots service has went downhill a lot, they make very little effort to make sure things are working, GNbots does not care how many instances you have setup or the amount of data you have spent endless hours setting up, no grace period, they are ruthless and insensitive to their customers and the absolute worst at customer service that I have ever seen.