SUPPORT IS ABSOLUTELY HORRIBLE!!!
SUPPORT IS ABSOLUTELY HORRIBLE!!! You purchase a machine for 2500 Euro and when you try to run it for the first time you have issues. You enumerate those issues with a link to a video showing the issues. Every time I have sent a support request I get a generic "Look at our documentation page link". None of my issues were addressed and no help provided. It takes at least 3 replies before you get anyone to help... if they do. The Artisan product is nice but I suggest you buy a printer, laser and CNC from the top companies so you get better support and purpose-built machines. The Artisan is good for a very patient beginner. The Luban software is very limited, it seems to have all the features you'd expect but they don't quite work as eloquent as you'd expect for a 2500 Euro product.