Never received and they don't respond…
Never received and they don't respond to refunds. I ordered a custom oven mitt this for my brother in law for our secret santa on November 30th. I hoped it would come before Christmas, as the site promised I'd get it by 12/17. I reached out about where it was closer to christmas and they said I would get a notification once it was delivered (not helpful at all). It's now January 26th and I never got my order. I have reached out countless of times, but they have not responded since their first email telling me I'd be notified once I received my package. I've asked for a refund but have been ghosted. I will now have to go through my credit card company to get my money back. Such a hassle and felt horrible with this being part of a gift that will never be received. I will never purchase anything from here again and you shouldn't either.