Best customer service
They were able to help me and it made my day. I got the last box of a plush and didn’t realized I got the secret. The host also didn’t know since this plush was the last one and it wasn’t that popular. They show the sample and I traded. It wasn’t until after that I realized what I did and contacted their customer service pleading to swap back. They actually came through and were able to swap for me!! It truly made my whole week. I highly recommend toybeta to anyone. The hosts are friendly and customer service is wonderful. Thank you for such a positive experience.