I had a terrible experience with delayed shipment, missing order
I had a terrible experience with Maisonette. Part of my order (Angel Dear clothing) was never delivered, shipped over a month late with no tracking provided until I chased them down, and then marked “delivered” even though I never received it. Maisonette refused a refund or replacement and hid behind being a “marketplace,” placing the entire loss on me. Extremely disappointing customer service and zero accountability. I will not shop here again and would not recommend ordering from this site.