Hello,
Hello, I’m reaching out because I believe I received the wrong prescription for one box of contact lenses from my recent order. My vision is very blurry when wearing them, which makes it seem like the prescription is incorrect. I had these contact lenses shipped to India because I needed them for a wedding and while traveling, but unfortunately they are not usable. Given the situation, I would appreciate either a refund for this box or having the correct prescription sent to my home address in the United States. I’ve been ordering from your company for many years and have placed multiple orders without ever experiencing this issue, which is why I was surprised and wanted to reach out right away. Please let me know the next steps to resolve this. Thank you for your help—I appreciate it. Best regards, Simran Kaur