Sun Valley Saunas Stand behind their products.
I purchased the Harvia Vega Compact 1.9 KW stove from Sun Valley Saunas. I thought Harvia was a good brand and known to be dependable. But this stove would not heat the sauna above 130F. The sensors needed to be adjusted to get this stove to work properly. While I believe this stove has some design flaws, Wes did his best to ensure I got it up and running and followed up to make sure I was happy with the stove.