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Kristy Ford

加拿大

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DX Sabers

Worse company ever!!

Worse company ever!!! I purchased a light sabre from them and then I won one on a random prize they were doing then I had issues with my two light sabres they both didn’t work anymore and the company has a lifetime guarantee to repair if damaged. So I sent them the two sabres to their address which they claimed they didn’t receive anyhow moving forth they offered to replace them regardless, two and a half years later I’m still running after them to get my two light sabres, they offered a third considering it was so long and agreed it was ridiculous I waited this long and promised I would be getting it asap along with a tracking number and I would be prioritized. Now they won’t even return my emails they refuse to answer and I know they see my messages and replies as they are always posting on social media. There is always an excuse as to why I am delayed or why they have not replied in months I will be contacting the authorities in regards to this and I will be filing a complaint with the better business and getting a lawyer as well. I am beyond fed up all I wanted was what they promised me which they didn’t even keep their word smh They are scammers and liars and play with peoples emotions in making them think they will get their product back smh disgusting DO NOT EVER BUY FROM THEM THEY ARENT HONEST

2026-01-29