REVIEW
I was a Pawshake pet sitter for some time and had no issues with my account. After a period of inactivity, my account was suddenly deactivated without any prior explanation. I contacted support multiple times. Eventually, they responded claiming they had sent me an email and had not received a reply, and that there was no confirmed booking for the specified dates. They also accused me of asking for or accepting cash, which is strictly forbidden under their user agreement. This accusation is incorrect — I did reply to their email and provided proof of my response. Despite this, they continue to send the same automated message or stop replying altogether. Overall, this has been a very unprofessional experience. I would not trust a platform that suspends accounts permanently without clear communication or fair review.