Forms not submitted yet charged
We own a small business with less than 10 subcontractors. I had an accident that prevented me from ordering the forms from the IRS earlier in January. I responded to a ad from Zenwork Tax1099. I got all of my information loaded. I was ready to submit my forms. It took multiple times for my forms to be submitted. However, when I got to the point where I could submit them, I used my credit card for the purchase. On screen, it appeared that my forms were submitted. However, when I returned to my account with tax 1099, nothing was submitted yet my credit card was charged and credited to pre-pay. This was something I did not authorize. Customer service was lacking with no way to talk to anyone or even have a live chat. Tax 1099 did nothing but frustrate me and take my money.