They do not respond to your inquiries and did not get my order.
I placed an order on February 9, and I emailed to get a timeline of delivery because I wanted the dress for an event, and received no answer. I sent another email 2 days later, no answer. I sent another email 2 days later no reply. It is now February 20th, and I have not received my items. So, I had to dispute the charge.