Customer Service Rep great, but...
Customer service provider was very nice, easy to understand, and efficiently handled 3 issues with my 1st order/purchase and canceled my second box, which did not fit my profile. It had colors I do NOT wear, styles I will not buy, and extra things I marked do not need. The reason I gave 4 not 5 stars is because I am not satisfied with this service. So, I changed stylists and decided, if the profile I completed is not followed for the next box's preview, I will cancel. Shipping is not free.