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Natalia

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Certified Fasting

Avoid at all cost

Certified Fasting activated an abonnement without my knowledge or approval. No links or information on the website about terminating the abonnement. Avoid at all cost. Edit: after some searching I was able to find a termination option for the Nutrition subscription. While this did require going through a long series of retainer questions - any of which answered incorrectly ("no, I have not completed the first seven days") sent me back to the initial subscription - I was able to terminate the subscription. In parallel, I had sent an email to the helpdesk and contrary to other people's expectations got a rapid response stating that in addition to the nutrition plan, also a premium plan was active. The termination link wasn't immediately obvious (and ended in "premium_upsell"), it was possible to terminate the premium subscription with a couple of clicks. The plans are still accessible until the end dates in March and May, respectively :( In short, unpleasant experience but at least they responded quickly.

2026-02-02有帮助 1