IMImpulse★★★★★
I was charged for a subscription I…
I was charged for a subscription I never authorized and could not find anywhere in my Apple account.
After repeatedly contacting Impulse Brain, I eventually received a 50% refund, despite disputing the entire charge.
The company then asked me to leave a review of their service but how can I do so considering the customer’s issue has not even been fully resolved?
Based on my experience, I cannot recommend Impulse Brain and strongly advise potential customers to think twice before using this service.
2026-08-01
IMImpulse★★★★★
I strongly recommend that people think…
I strongly recommend that people think twice before using Impulse Brain.
I paid $1 for an IQ test, and shortly afterward, I was charged an unexpected $30 subscription fee without receiving any clear notification or warning that I was being enrolled in a recurring subscription.
When I discovered the charge, I immediately tried to cancel it and get a refund. Impulse Brain responded on Trustpilot claiming that they had contacted me and that they were sorry about what happened. They told me to check my messages.
The truth is that I received only ONE email from them, telling me to check my Apple account. As I had already explained to them, there was NO Impulse Brain subscription listed in my Apple account.
After that, I sent THREE additional messages asking for help, and I received absolutely NO response. I also never received the message they claimed to have sent me.
I even checked Instagram and found other people reporting very similar experiences.
This is extremely concerning. The entire process feels designed to make people believe they are simply paying a small amount for an IQ test, only to later discover an unexpected recurring charge. If you don’t notice the charge and actively fight to cancel it, you may have a very difficult time getting your money back or even figuring out how to cancel the subscription.
In my opinion, this is a highly deceptive business practice and feels like a scam.
2026-07-30
IMImpulse★★★★★
Unexpected $30 charge after a $1 IQ…
I took an IQ test on Impulse Brain and paid $1 for it. One week later, I noticed a $30 charge on my credit card that I had not authorized. I did not receive any notification or warning that I was supposedly signing up for a subscription.
I contacted Impulse Brain to find out what happened and was told that I had subscribed to their service. However, I never knowingly subscribed to anything. I checked the app, but there is no credit card information in my account and no option to cancel the alleged subscription.
When I contacted their support team, they told me to cancel it through my Apple account. I checked my Apple subscriptions, and Impulse Brain was not listed there either.
I am now being charged for a subscription I never agreed to, with no clear way to cancel it. I consider this charge completely unauthorized and unacceptable. I am demanding a full refund of the $30 and the immediate cancellation of any subscription associated with my account.
My advice to anyone using this service is to carefully monitor your credit card after paying for the $1 IQ test. I would never have noticed this charge if I had not checked my statement myself.
2026-07-28有帮助 1
