many problam
Subject: Urgent Feedback: Flight Search Issues, ID Requirements, and VIP Lounge Access Dear Support Team, I am writing to report a few issues I have encountered while using your application: Flight Search Limitations: I am unable to search for certain flights on the airline's website through your platform. Identification Options: When booking domestic flights within Saudi Arabia, the system currently only allows passport details. Since Saudi nationals and residents need only a Saudi National ID for domestic travel, forcing a passport causes issues when attempting to issue a boarding pass directly on the airline's website. Please update the document options for domestic routes. VIP Lounge Access: I have been booking through your site for the past two years and hold Diamond+ tier status. Could you please check why the system requires a hotel booking to activate my free VIP airport lounge access, and activate this benefit for my account? Kindly look into these matters and resolve them as soon as possible. Thank