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Randy Dwenger

美国

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LEDSupply

Clean up your promotion pop-ups onyour website

Product is great. I've installed, looks good, and am really happy with it. BUT: I felt like I really got screwed on two fronts: 1) I get onto the website and a pop-up of 5% off and free shipping appears. Very appealing, but apparently in the fine print, my order didn't qualify for the free shipping and I didn't catch before placing the order. Buyer beware, that's on me, I get it. 2) Because I thought I was getting free shipping when I placed the order, I failed to notice that it it defaults to FedEx 2 day. Not the USPS so you have the opportunity to upgrade, but the bend over rate as a default. So for a small order with 8 oz. of product I was pleased to place at a fair price of roughly $45, imagine my surprise when I opened the order confirmation email after the weekend past and discovered the total came to roughly $76. I called the company on Monday, and they were apologetic, but it had already shipped. I got completely soured on what started out as a great experience.

2026-02-02已认证