Worst airline experience
Worst airline experience – zero respect for passengers I had a terrible experience with Batik Air on flight OD216 from Mumbai to Kuala Lumpur. At 5:18 PM, I received a message saying the flight was rescheduled to 12:30 AM, but the boarding pass still showed 22:50. It took 45 minutes just to get the boarding pass, and then passengers were left waiting for hours with no proper updates. Crew showed up only at 12:45 AM, and boarding started at 12:50 AM — almost 4 hours later than what was printed on the boarding pass. I stayed in the boarding area hungry because I was scared of missing the boarding call. I had to extend my stay unnecessarily and board the flight without food. This airline shows zero respect for customers’ time or comfort. Would not recommend Batik Air to anyone. Extremely poor communication and worse passenger care.