Good Service But Badly Need More Staff
I have been purchasing with you guys since last year Nov and everything has been quite smooth except this time. My funds were rejected yet not refunded despite multiple attempts to contact you online, my order was in limbo yet no email replies from your finance team. Came straight down to the retail store and the staff on the ground sorted out my order and immediately contacted your finance to refund the rejected funds. You guys badly need to get more staff to answer phone calls and reply to urgent emails! I even left voice msgs and got no reply, luckily you all still have a retail store. Good service but please get more staff.