Sine Pare Customer Support
Had an issue with my DS5i safe, so I emailed customer support. After walking me through some troubleshooting steps, we were unable to resolve the issue. Vaultek offered to ship me out a replacement. Travis and their entire customer service department made it effortless to address the root of the problem and went out of their way to make sure that I was satisfied and confident in the issue's resolution. I own two of their safes and I can GUARANTEE you that I will own many more!