I was very disappointed with my…
I was very disappointed with my experience here. I paid for a brand new lock, but I later realized the shop had given me one that appeared to be reused/second-hand. Although the shop did help me change the lock again after I raised the issue, I still have no way to verify if the replacement is truly new. This raises serious doubts about the shop’s honesty and practices. Customers deserve transparency and assurance that they are getting what they paid for, but unfortunately, that was not the case here.