I am a senior citizen with no computer…
I am a senior citizen with no computer experience, forced to transfer my windows 7 relic to a windows 11 computer. I felt brave, so I purchased the do-it-yourself program. I ran into complications I could not solve alone, so the next day I purchased the remote support package, for which the price was discounted. After various attempts to transfer PC to PC, the technician elected to complete transfer to my external drive and that solved my problems; he completed the transfer successfully. I gave the service 5/5 because the technician was very patient and skilled and in addition, assured me that Zinstall's support extends beyond the completion of the transfer, if you have questions or problems.