I had a very negative experience with…
I had a very negative experience with this business and strongly advise others to be cautious. I paid in full for my order, including shipping, at the time of purchase. After payment was completed, the seller contacted me demanding an additional “shipping fee,” claiming there was an issue with the address. The address provided was correct, and this claim appeared to be false and used solely to extract more money after the sale. When I refused to pay extra for something I had already paid for, the business refused to reship my order or issue a refund. They even implied that the goods would be withheld or destroyed unless additional payment was sent, which is completely unacceptable and highly concerning. Requesting extra payment after checkout, under threat of non-delivery, is deceptive and unprofessional. A legitimate business is responsible for delivery and logistics once an order is paid in full. Any issues should be resolved by the seller, not used to pressure the customer for more money. I was forced to consider filing a chargeback and reporting the business to consumer protection authorities due to their refusal to honor the original purchase terms. This experience was stressful and disappointing. I would not recommend this business to anyone and encourage others to be very careful before placing an order.
