Awful experience
This store operates in a way that is completely unacceptable. I placed an order on January 10, 2026. For almost a full month there was no shipment, no tracking number, and no meaningful communication. When I contacted customer support, I was repeatedly told to “just wait” with no timeline and no proof that the order had even been processed. After nearly four weeks of waiting, on February 4, I clearly stated that I no longer needed the item and demanded cancellation of the order before shipment. Despite this, they responded that the order had supposedly already been shipped — again without providing any tracking information. The package then arrived the next day. This strongly suggests the item was shipped either at the very last moment or after my explicit cancellation request. The item was no longer needed or wanted. Nevertheless, the store now insists that I must pay return shipping costs, even though the delay, lack of transparency, and failure to cancel the order are entirely their fault. This is not a shipping issue. This is a business that ignores cancellation requests, withholds tracking information, and shifts financial responsibility to the customer after their own mistakes. This behavior borders on deceptive and should be a serious red flag for anyone considering ordering from this store. I strongly advise avoiding it.