This is a SCAM company
This is a SCAM company. I have sent several emails regarding my catnip and silvervine chews. They kept sending me tracking information and told me that there was a delay due to the bad weather. I demanded a refund once because I had been waiting for over a month for this product to come in. They kept telling me to be patient and just wait again sending me a bogus tracking number. I asked them for a refund a second time and they sent me an email stating that my package was delivered and it was left on the doorstep or front door of a post office. I sent them an angry email asking why was my package sent to a post office? I demanded a refund and sent them a email warning them that this would be heavily investigated.
