Used to be great, now it's falling apart
I've sold for quite some time on Discogs but it's just becoming a nightmare to deal with. I had to refund an order because I couldn't meet customs requirements to ship to the US, but you can only refund via your paypal wallet. It took me a long time to get money into the wallet because my bank rejects payments going to paypal wallets, thus risking bad feedback. They then erroneously left an item in my storefront listed when it was supposed to be removed after being sold, and someone else purchased it. I then was completely unable to refund the order despite having money available (the site just said "unknown error occurred") and so I had to refund them directly, which means that unless Discogs steps in, they will keep their partner fees for the sale and I will have to eat the cost. I tried to update a support ticket I made with them and they said they are NO LONGER ACCEPTING SUPPORT EMAILS! you can make a ticket in the site, but in my experience so far, they will just ignore the ticket, and you can't even reply to the ticket to add context.