Won't sign up again...
Based on other reviews, it sounds like my experience was unusual. But I do want to share it, in case it's helpful to others. I signed up for a turkish lamp making workshop with my mom. We bought tickets separately. We hardly ever get to spend time together, and so we were both extremely excited for the class. I paid about $135 dollars to take the class, which is a lot of money for me. One day before the class, I received a text saying the event had been overbooked, somehow. They offered to either ship me a DIY kit to complete at home, or to send me a gift card for their company for the value of the class plus an additional 30% value. I explained that I had planned to attend with my mom, and how much we had been looking forward to doing this together. I asked if there was any way they could still include me in the class. They responded saying that I could keep my original booking. When I arrived (15 minutes early), I was told that the kit I had purchased (the rechargeable camping version) was not available. At first, I was heavily pressured to take a different kit - for some people, this might have been acceptable, but I specifically wanted to use the lamp for camping trips, so I was very reluctant to accept. Eventually, one of the assistants/coordinators told me that I could simply create my lamp during the class, and they could ship me the rechargeable lighting element later. I was totally fine with that arrangement. I wanted so much to like the class, but to be honest, there was very little actual instruction. Essentially, I paid to go to a facility (a local hotel conference room) to work on the piece, following printed written instructions. The instructor basically reiterated the printed instructions. I think the main benefit was that the project was somewhat messy, and we didn't have to worry about cleanup vs doing it at home. Towards the end of the session, the class was informed that we would need to come back the next day to complete the second half of the project. The confirmation email that we received did not make it very clear that this was a 2-day workshop, and we were both surprised at this. Luckily, the kit we were given included materials to complete the project at home, so I guess it was fine. Art Masterclass reached out to me the next day, which was great. Initially, they told me they could send me the rechargeable lighting portion for the lamp I made, plus a whole new kit for a new lamp to make up for the inconvenience. I was very happy with that arrangement. However, after confirming my shipping address and specifying the color of the new rechargeable camping lamp kit, they clarified that they would only be sending one lighting element. So, at the end of the day, I will only have one working lamp. I guess that's fine, but I was surprised they were not clear on that from the beginning. I completed the work on my lamp at home, and I'm looking forward to having a finished piece. But I'm surprised that I seemed to run into issues at every level of the process, especially given the cost of the class.