I was sent a quote sheet that had to be…
I was sent a quote sheet that had to be signed before the order was put into production. the sales rep said i could send check based off quote sheet. i cut check but received a different amount on actual bill. I was being charged for a artwork setup even though you have printed these bags for me several times. it was eventually taken off account. i was sent a proof so obviously you still had the artwork on file so you are just trying to charge your repeat, loyal customers for the fun of it and seeing what you can get away with.