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Michael Wise

美国

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UnderFit

Questionable quality, even worse customer support

I ordered 2 UnderFit shirts, which feel quite soft and are comfortable to wear. However, I experienced immediate quality issues with a seam under the arm on 1 of 2 shirts separating after my first use. I contacted UnderFit for customer support and I initially received a response indicating they would help me with my quality concern, but then the communications abruptly stopped. Despite 3 attempts on my side to get help, UnderFit never again responded to me. Never before have I experienced that kind of disrespectful treatment from a brand claiming to offer a “premium” product (at a very high price point, as well). Overall, a very disappointing experience.

2026-02-10有帮助 1