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Eve C

美国

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Homary.com

Great customer service

We purchased several furniture items from Homary a few months ago to furnish our house and have been very happy with them. Recently, one of the items developed a defect. Because the item was under warranty, I contacted customer support and had the pleasure of working with Hana.From the very beginning, Hana was incredibly helpful, professional, and reassuring. She quickly took the photos I provided and forwarded them to her team for review.The company completely honored their warranty and resolved my issue in a highly satisfactory way. It is rare to find an online retailer that genuinely stands behind the products they sell and delivers on their commitment to customer satisfaction. I highly recommend them not just for their stylish furniture, but for their outstanding, reliable customer service. Thank you, Hana & Homary!

2026-08-16