Takes an hour on hold to get in touch…
Takes an hour on hold to get in touch with them on average. Customer service is terrible and inconsistent at best. They ship using FedEx economy. They have tracking info for FedEx but when it gets transferred to USPS, they can't track delivery. My phone was lost and they are submitting a request that can take up to 30 days. If you want to be without your phone for a month choose TAG mobile service.