Horrible support, didn’t get what I paid for.
Let’s start from the beginning. I purchased a one-day key for Vega R6 on January 25th. The payment went through successfully, and I have full proof of payment and transaction confirmation. Despite this, I never received the key. Because of that, I opened a support ticket on Discord—like anyone reasonably would after not receiving a paid product. Since then, the support experience has been unacceptable. Responses take around five days at a time, and when I do get a reply, it’s almost always some variation of “please wait”, a mention of another support member, or vague, meaningless filler. There has been zero actual progress or resolution. As of February 11th, 2026, it has been nearly 20 days since the purchase. I still have no product, no key, and no real assistance, despite providing everything required on my end. This isn’t a complicated issue—I paid, and I didn’t receive what I bought. At this point, the problem isn’t just the missing key—it’s the extremely poor support and lack of accountability. This situation should have been resolved days ago, not dragged out for weeks with copy-paste responses and silence.