Don’t use custom sizing
Ordered a custom size dress and it arrived 2 inches larger than I had measured. When I contacted the customer service they offered no kind of apology but told me I was wrong and sent me a photo of a seam being measured to show I was wrong (which instead proved that the dress was larger than I had ordered it). *the photo they sent was of a “half measurement” which had the seam they measured been half the waist, it would have been correct and within the 0.5-1 inch discrepancy, HOWEVER as I pointed out to their customer service over email (which was ignored and I would point out has been ignored again in their reply to this review) the seam they showed was not half of the dress, it was between two side seams but the style of the dress has more fabric in the front than the back - I measured the same from seam to seam on the back and it was half of what I entered my measurement to be but across the front there was an extra 2 inches to that, hence the dress being much larger than ordered.* They did say that a 0.5 inch difference in measured and real size was an acceptable human difference but did not acknowledge the fact that the dress was 2 inches different to the measurements I asked for and so way beyond this acceptable limit. I eventually managed to receive a partial refund and had to get the dress tailored of which the cost was not covered by the refund. I have since spoken about this with friends and family of which multiple have come forward and said they also received custom dresses completely differently sized to what they entered. I would not recommend the custom sizing at all. The dress fabric and quality was nice enough, but given the price I would have expected better especially with the sizing and customer service.