Unreturnable even if defective. Consumer should know if you open up the…
Consumer should know if you open up the box and to try it out, you can no longer return it. You get AI generated replies from customer service. Even if it is defective, like mine which had poor translation and the max volume was so low you could never hear it in a public setting, it is nearly impossible to return for a refund. Use google translate instead. STAY FAR AWAY FROM THIS PRODUCT!