Transparent Service and Excellent Support
I have been using Blockonomics for several years as my Bitcoin merchant payment processor, and my overall experience has been excellent. Recently, I made a technical configuration mistake on my side. I linked my Electrum wallet to Blockonomics for merchant transactions, but I continued using the same wallet to receive personal Bitcoin payments. Since Blockonomics automatically monitors all incoming transactions to the linked wallet and applies the standard 1% merchant processing fee, the system correctly treated those personal payments as merchant transactions. This was entirely my oversight. The wallet connected to Blockonomics should be used exclusively for merchant activity, and I fully understand that the system cannot distinguish between personal and business payments. After contacting support and explaining the situation, their team carefully reviewed my account history and refunded the mistakenly charged fees as account credit. The communication was professional, transparent, and efficient. I truly appreciate their fairness and responsiveness. After several years of using their service, this experience only strengthened my trust in Blockonomics. Highly recommended for anyone looking for a reliable and transparent Bitcoin, USDT payment solution.