Customer service
I have ordered a couple of products from them almost 2 weeks ago and still haven’t received them , they sent out the products through FED Ex smart post . Have tried to get the shipping problem corrected through both Fed Ex And Horizon Hobby . And all I get from the both of them is a bunch of BS . I’m a 77 year old man who is trying to buy a gift from them for my grandchildren . Horizon hobby has the poorest customer service I’ve ever seen and Fed ex service isn’t any better . This is just a warning to stay away from them both . And run away from them as fast as you can.