BIG SCAM
I am extremely disappointed with this company’s customer service. I followed their return policy exactly as stated and contacted them within the required time frame. They initially responded asking for additional information, which I provided immediately. After that, they completely stopped responding to my emails. I have sent multiple follow-up messages with no reply. To make matters worse, they do not provide a phone number, so there is no way to speak to a real person to resolve the issue. It is unacceptable for a company to make returns this difficult and then ignore customers. I would not recommend purchasing from them based on this experience.