Sour, Spoiled Berries - Tasteless Chocolate
Twelve chocolate covered strawberries were a surprise Valentine’s Day gift from my daughter. They arrived three days early, which is fine. It’s the quality of the strawberries that is bad. Boxing & cold pack were OK. Berries were sweaty, with one either spoiled or diseased with a white foam leaking through the chocolate. The chocolate coating was thick, hard and flavorless. I’d describe it as brown colored wax. I texted their website & spoke with an AI Assistant for 20-30 minutes. It asked for order number - but no gift receipt was provided nor did an order number appear on the shipping label. Finally transferred to a human, who located the order. She offered a replacement. I said no more strawberries. She suggested gourmet nuts. I said fine. They are due to arrive in two days. We will see. 🤞