AVOID!!
AVOID. Elephant Santuary.org is NOT a sanctuary. They are a booking agency and a shoddy cowboy outfit. UPDATE: After much persistence on my part, they did refund 50% of the fee due to their mistakes. The website is entirely misleading. I thought something was wrong after booking (because they refuse to disclose the name or location of the sanctuary) and repeatedly gave my name but these “cowboys” left me standing on the pavement for 90 minutes, whilst refusing to talk and telling me on WhatsApp that the driver was five minutes away! I have asked them to compensate me for their incompetence but they have since repeatedly fobbed me off - will update if that changes. To be fair the time I got to spend at the sanctuary - Rantong (see if it is possible to book direct) was excellent but don’t use these cowboys!