Representative Cheri: poor customer service response
Poor customer service response. Seemed to have a bit of a snarky attitude when explaining they don’t compensate items being late by multiple weeks. I was happy until Cheri from micro perfumes support made me feel like I was trying to get something for free. Being in the industry for over two decades I understand customer service. Being a small business like they are. Having worked for a major conglomerate for two decades it takes sacrifice to grow. Today they sacrificed any and all future business from me. I see them sitting at a 4.2 well below an acceptable threshold. As Cheri saves Pennie’s on the dollar for them I wish them well as they navigate the customer service waters.