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Boston Proper

I’m so unhappy with Boston Proper

I’m so unhappy with Boston Proper! I bought a dress and when it arrived the zipper would not unzip. I called them and emailed them and they asked me to send pictures of the dress. I did and never heard back. I checked with them for an update and still didn’t hear back. I started a new report by email and I heard back and they said my time had run out to get a refund!!! I am a huge Boston Proper customer and if this is the way they want to treat customers, I will go somewhere else. I could take the dress to a seamstress for a new zipper but I don’t even know if the dress fits because I can’t unzip it to try it on! Very improper way to treat proper customers!!

2026-02-15