The messages from Vera do not relate to…
The messages from Vera do not relate to reality. I had wanted to change my order placed from S to M sizes, like my previous order. I heard from Vera saying due to being very busy that my order had not yet been dispatched. Reading this I immediately wrote in requesting to change the size from Small to Medium. I was told my order had already been dispatched with no option to change it. They suggested I wait to receive them and then return them. That did not sit well with me who urgently needed them. Anyway, the Small set of 5 arrived and they fit ok. I have therefore decided to keep them to avoid all the trouble to replace them. You need to stop sending out useless generic emails from Vera which may at first seem like a nice touch but in reality are full of nothing but misleading information. Along with the fake closing down advertising. Just be honest. Your product is very good so you should not need all the falsehoods to get your sales. Note the date of my order should be known by you since you sent me this review request. If I search my emails for the detail I will loose this response to you also accessed via your email to me Wendy Baxter Australia