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EWA Language Learning

DeaNovinka!Po kliknutí název můžeš…

DeaNovinka!Po kliknutí název můžeš upravitr Support Team, I am contacting you again regarding the issue with the application that I previously reported. I have paid for the subscription twice. The application initially worked, but for at least the past 14 days I have not been able to move on to the next lesson. The same lesson keeps appearing repeatedly, with no option to progress further. Following your previous response, I sent the requested screenshot. However, since then I have not received any further reply or solution to the problem. I am therefore requesting: Immediate resolution of the technical issue so I can continue the course, or A refund of the subscription fees paid (including the duplicate payment). If this situation is not resolved promptly, I will be forced to cancel my subscription and request a full refund.Please respond within the next few working days. Thank you for your prompt attention to this matter. Kind regards,

2026-02-24有帮助 1
EWA Language Learning

The app still doesn’t work

The app still doesn’t work. How can I continue? I’ve been using the app for only 4 months. If the issue is not resolved, I will cancel my subscription.

2026-02-16有帮助 1