ALI PEARL IS A SCAM
Primary issues are: • Lack of density – The hair is not full as advertised and appears thin and see-through. • Excessive tangling – The hair tangles easily when combed, inconsistent with quality human hair. • Not true to length – The ends are thin and damaged, requiring approximately 4 inches to be trimmed. I received my wig today and I am extremely unhappy with the quality of the product. For $520, I expected to receive a high-quality wig consistent with what was advertised on your website and TikTok. Unfortunately, what I received looks nothing like what was promoted. The hair is thin at the ends and visibly see-through. It lacks fullness and density, and it tangles very easily when combed. If this is truly 100% human hair, excessive tangling should not occur to this degree. Additionally, you advertised “pre-cut layers” and stated that shipping delays were due to customization, yet there are barely any layers present and no visible customization appears to have been done. As a hair professional, I can confidently assess that the ends are unhealthy and not true to length. Trimming the damaged, thin ends would result in a loss of approximately 4 inches, reducing the wig to 30 inches. Based on your website pricing, the difference in cost is $105. In addition, because the wig lacks the density that was advertised, I now have to purchase an additional bundle at $200 to achieve the fullness shown in your promotional materials. This situation has created a major inconvenience, especially since I needed this wig for a special event this weekend. I am now forced to spend additional time and money to correct an issue that should not exist. This feels like a classic bait and switch, where the product delivered does not match what was marketed. These types of unethical business practices are extremely disappointing, especially at this price point. Due to the inconsistency between what was advertised and what was delivered, I am requesting a partial refund of $305. ________ I emailed this company the above along with pictures to support my concerns and they never provided a refund! This company is a Scam. Buyer Beware.