Tried several times, disappointed and canceled
I purchased several boxes through DailyLook and ultimately canceled my subscription. The first few boxes, the stylist kept sending me things I didn’t ask for and not providing any of the types of items I was requesting. These were things like I asked for dress tops for work, and instead I kept getting an absolute ton of sweaters. I gave feedback multiple times and then asked to switch stylists. Then, in my most recent box, one item came with several large stains on it and another had a hole. I pointed these issues out in my feedback form for the box and no one ever contacted me. Customer service has been poor. Item quality is variable. I’ll also note, they used to be willing to schedule an ups pickup for you, but when I reached out to request that service most recently, I was told they won’t do that now. So you have to bring returns to UPS yourself or pay out of pocket for a pickup. Things I have liked though that bring it up to 3 stars: a lot of the sweaters are really soft and fun textures. Some of the items have met what I asked for, especially with the second stylist I worked with. There are definitely some great items I’ve added to my wardrobe from them.